DOE, New York Allegedly Mishandles School Bus Complaints
The New York City Comptroller reported that the Department of Education does not properly address complaints related to city school buses.
The New York City Comptroller Bill Thompson found that DOE (Pupil Transportation) has received more than 360,000 complaints related to School Buses. Some of the complaints include illegal weapons on school buses and late arrivals.
It was found that several of these complaints were not addressed properly, and DOE took more than a year to address some of the complaints.
The New York City Comptroller Office has released a list of 17 recommendations to improve the services of school bus providers and to address several complaints.
However DOE has said that several calls were received, but they were mostly related to proving information and not specific complaints.
The DOE has agreed to comply with the recommendations and to address complaints properly.
News Source : New York Bus Accident Lawyer