New York MTA to Launch New System for Employees
This summer the New York MTA is planning to pilot a mobile system that will help their employees document traffic issues and infrastructure issues in real time. This chatbot pilot project is being called the Collision Accident Reporting System (CARS). This program is being designed to allow employees to report accidents using their smartphones and allow managers to examine accident hotspots in order to make better decisions about fixing infrastructure. This is a daunting undertaking as the MTA moves millions of people every day. But, they are hoping this system will help with safety measures and allow the MTA to make necessary improvements...
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